VP of Customer Success

Telecommute · United States

Description

TaxJar is the leading technology solution for busy eCommerce sellers to manage sales tax and is trusted by more than 15,000 businesses.

Our core values

We have an immediate opening for an experienced, entrepreneurial, creative and analytical Head of Customer Success to join our fast-growing, remote-only team of 60+ people.

We're looking for someone to own TaxJar’s pre-and-post sale customer interaction strategy. This role will have a major impact on an already profitable business that’s growing very quickly in the super-exciting eCommerce compliance space. You will report directly to our CEO.

*This is a full-time remote position available to folks located in the US.

As TaxJar’s Head of Customer Success you will

Requirements

You’ll be a great fit on our team if you

We’re a happy team and we all really love what we do. We've created a space where high-achievers can succeed, but are also safe to fail. We're profitable and focused on growing TaxJar sustainably. We're always learning how to make TaxJar the best place to work for all of us, and not just another tech startup. We’re always looking for an amazing new teammates to come share in the excitement of solving real-world problems with technology

Benefits

We offer all of our employees amazing benefits. Visit www.TaxJar.com/jobs for a full list of our benefits and to learn more about how we work and what we stand for.


If you're not the perfect fit for this position, but you know someone who is, we'll pay you $1,000 if you refer us to the person we hire.

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